Conversational Bots for Scheduling Appointments

Overview

Schedule meetings in different time zones and DST. Need to get the available time of all employees in an organization and schedule against their desired interest at regular intervals.

Solution Overview

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Used Graph API to get info of employees

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Collected data of time zone & DST and used every time while schedule meeting.

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Get the employee response in chatbot integrated with MS Teams and process it with Rasa and provide them a valuable response

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People with similar interest are clustered together and a meeting is scheduled where they can talk and share about their interests with others.

Impact

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Employees can interact with others and get to know each other making work life less stress during work from home.

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Cost effective and more interactive when compared to other chatbot models

Technology

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