Conversational Bots for Scheduling Appointments

Business Impact

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Scheduling client meetings or team calls across continents can be tedious considering different time zones and DST.

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Adding team members to a meeting and avoiding all the schedule conflicts can be a time-consuming task.

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Replacing manual scheduling with an automated bot that can schedule tasks at a preferred time without any intervention.

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Google Trends reports a 4-fold increase in interest in chatbots over the past ten years.

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OptiSol has developed a chatbot solution that acts as a scheduler for creating meetings with the option to add any number of users with a planned and desired schedule.

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The chatbot solution is integrated with the MS teams where employee responses are gathered and time meetings are scheduled.

Technology Stack

Solution Overview

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Collected data of time zone & DST and used every time while schedule meeting.

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Used Graph API to get info of employees

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Get the employee response in chatbot integrated with MS Teams and process it with Rasa and provide them a valuable response

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People with similar interest are clustered together and a meeting is scheduled where they can talk and share about their interests with others.

Trusted and Proven Engagement Model

  • On signing the SOW, an official project kick-off meeting shall be initiated.
  • Our implementation approach, ecosystem, tools, solutions modelling, sprint plan, etc. shall be discussed during this meeting.
  • The SOW document shall list details on project requirements, project management tools, tech stacks, deliverables, milestones, timelines, team size, hourly/monthly rate cards, billable hours and invoice details.
  • Our engagement model defines the project size, project development plan, duration, concept, POC etc.
  • Based on these scenarios, clients may agree to a particular engagement model (Fixed Bid, T&M, Dedicated Team).
  • The solution discovery phase is all about knowing your target audience, writing down requirements, and creating a full scope for the project.
  • This helps clarify the goals, and limitations, and deliver quality products & services.
  • A nondisclosure agreement (NDA) is signed to not disclose any sensitive information revealed over the course of doing business together.
  • Our NDA-driven process is established to keep clients’ data and IP safe and secure.

Impact

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Employees can interact with others and get to know each other making work life less stress during work from home.

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Cost effective and more interactive when compared to other chatbot models

Our Award-Winning Team

A seasoned AI & ML team of young, dynamic and curious minds recognized with global awards for making significant impact on making human lives better

Awarded Bronze Trophy at CII National competition on Digitization, Robotics & Automation (DRA) – Industry 4.0

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5yrs

in AI & ML
Engineering

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40+

AI & ML
Projects for
reputed Clients

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50+

AI & ML
Engineers

Awarded as Winner among 1000 contestants at TechSHack Hackathon

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