We trained a NLP model to automatically extract intents from FAQs in our website. We then proceeded to train a chat bot with these intents.
We built lexical rules that can generate questions from a body of text. Then we used those questions as intents and trained a chat bot using IBM watson. This automatic intent generation is an important area for building novel NLP models. This enables us to build chat bots that can learn automatically from a body of text like archived client convesations, HR policy manuals etc.,